Healthcare Business Insights, Intelligence & Consulting

The healthcare industry is changing. Hospitals and health systems that once thrived are now struggling to control costs, increase revenues, train and retain employees and attract patients.

Healthcare Business Insights^TM provides a purpose-driven suite of solutions to address the market problems through advanced tools, valuable information and data that will solve their problems, transform their organizations and ultimately change lives.

How we help

As healthcare leaders you must:

Optimize performance: Identify what’s going wrong in your revenue cycle and fix it––basically we show you where the risks are in your people, process, and technology through an agile set of solutions.
Engage and retain employees: Uncover knowledge gaps in your team and mend the divide––we have the secret sauce to take your team from good to great.
Understand the market: Pair your expertise with best practices and expert insights to boost your success––reach into our bag of tricks so you don’t have to reinvent the wheel.

We work with hospital and health system leaders to develop best practices to help you address your key business questions around the following areas:

Revenue cycle research

Tune up your revenue cycle with resources offered by Clarivate Revenue Cycle Academy^TM, including independent research, actionable best practices, and training for leadership and front-line staff in patient access, health information management, and patient financial services.

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Supply chain research

Prepare your supply chain for an expanding role in today’s value-based purchasing environment, with independent research, insights, and best practices from Clarivate Supply Chain Academy^TM.

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Cost and quality

Look to our Cost and Quality Academy for independent research, insights, and information to help your organization deliver value in the rapidly changing healthcare environment.

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Learning programs

Increase revenue, improve employee performance, and enhance the patient experience through targeted learning programs that address organizational need.

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Consulting

We provide consulting to help accelerate and optimize performance:

Strategy

Future state blueprints
Patient collections
Financial clearance
Payroll and vendor cost containment
Denials management
Vendor selection
Process optimization
Strategic planning
Implementation
Employee retention and satisfaction

Assessment

Process workflow
Revenue leakage
Account review/audit
Patient and staff satisfaction
Vendor effectiveness
Staff productivity

Training and e-learning

Competency measurement
Employee certifications
Talent development
Financial assistance
POS collections
Patient negotiations
Local policies
Decision making
Data literacy

“You all knocked it out of the park … The dashboard product that you’ve built for us will be instrumental in mining the insights from the shared patient connections data and physician index scores to help inform our marketing, physician relations and network development strategy. I can truly say that I can’t imagine a better partner with whom to engage around this work! I look forward to our continued collaboration as we move from the ‘build‘ phase into the ‘use‘ and ‘iterate‘ phases.”

Deb Pappas
Senior Director of Marketing and National Physician Relations
Boston Children's Hospital

Analytics

Increase your speed to insight with our proprietary nationwide claims data repository, data sciences, and flexible dashboards that can be created and tailored to suit your specific needs.